Shipping Policy | NM Packages
Shipping Policy
NM Packages is committed to reliable, timely, and quality-controlled delivery on every order — from our facility to your doorstep, across Pakistan.
Order Processing Time
All NM Packages orders are custom-produced to your exact specifications. Standard processing and production timelines are as follows:
- Sample / Prototype Orders: 3–5 working days
- Standard Bulk Orders: 7–14 working days depending on quantity and finish
- Large Volume / Export Orders: 15–25 working days — timeline confirmed at order placement
- Rush Orders: Available upon request — contact us on WhatsApp to confirm feasibility
Production begins only after order confirmation, artwork approval, and payment acknowledgement. Working days exclude Sundays and public holidays in Pakistan.
Nationwide Delivery Zones
NM Packages delivers to all major cities and regions across Pakistan through our trusted logistics network.
| Destination | Estimated Delivery Time | Notes |
|---|---|---|
| Lahore (Local) | 1–2 working days | Same-day available for select orders |
| Karachi, Islamabad, Rawalpindi | 2–3 working days | After production completion |
| Faisalabad, Multan, Sialkot | 2–4 working days | After production completion |
| Other Major Cities | 3–5 working days | Confirmed at order placement |
| Remote / Rural Areas | 5–7 working days | Subject to courier coverage |
Delivery Charges
Shipping charges are calculated based on order weight, dimensions, destination, and courier selection. Charges are confirmed and communicated at the time of order quotation.
- Local Lahore Deliveries: Charges vary by order size — confirmed at quotation
- Outstation Deliveries: Charged at courier rates — TCS, Leopards, or equivalent
- Large Bulk Orders: May qualify for subsidised or freight-inclusive delivery — discuss with our team
Tracking Your Order
Once your order is dispatched, NM Packages will provide you with a courier tracking number via WhatsApp or email. You can use this number to track your shipment directly through the relevant courier's website or app.
Our coordination team remains available throughout the delivery process to assist with any queries or updates.
Damaged or Incorrect Orders
NM Packages takes full responsibility for the quality and accuracy of every shipment. In the unlikely event that your order arrives damaged or incorrect:
- Contact us within 48 hours of delivery via WhatsApp with photographic evidence
- Our quality team will review and confirm the issue within 1–2 working days
- A replacement, reprint, or mutually agreed resolution will be arranged at no additional cost
We do not accept returns on custom-printed or finished packaging unless the fault is on our part.
Have a Shipping Enquiry?
Our team is ready to assist you with delivery timelines, bulk logistics, and order tracking.
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